1. How do I care for my jewelry?

To increase the lifespan of your jewelry, follow these instructions:
a. Store in a dry environment, separately from other jewelry, in airtight bags or storage boxes (antioxidant pouches, zip bags), adding silica gel – Avoid friction as well as humidity, which accelerates oxidation.
b. Avoid contact with chemicals – Do not expose jewelry to perfume, hairspray, creams and cleaning agents.
c. Avoid contact with water – Especially sea or chlorinated pool water.
d. Clean regularly – Use special cloths, cleaning solutions or wash with neutral soaps, dissolved in warm water and, finally, wipe gently.
e. Wear your jewelry often – Natural friction with your skin helps prevent tarnishing.

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2. What is your jewelry made of?

Our jewelry is made of 925 sterling silver and 11 & 14 karat gold, known for their longevity and minimal risk of skin discoloration. While these materials are known for their durability over time, individual reactions to metals may vary. With proper care, you can enjoy our jewelry for a long time.

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3. Can I cancel my order?

If you wish to cancel your order, please send us an e-mail within 8 hours of completing your order, at lunansia.jewellery@gmail.com .

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4. Are refunds available?

Refunds are made upon timely withdrawal by the customer and provided that the refund conditions are met.